Effective Date: 1st April 2025
At Better Buy, we aim to deliver your grocery orders quickly and efficiently, ensuring you get your fresh produce and essentials right when you need them. Here’s everything you need to know about our shipping process.
We currently offer same-day delivery within Mumbai only.
Unfortunately, we do not offer shipping outside of Mumbai at this time. If you are in Mumbai, we are ready to serve you with fast and fresh deliveries!
Same-Day Delivery: All orders placed before [insert cut-off time] will be delivered on the same day, depending on product availability and delivery capacity.
Delivery Time: Orders are typically delivered within [X] hours after the order is confirmed, with most deliveries happening on the same day.
Free Delivery: We offer free delivery on all orders in Mumbai, with no minimum order required.
In the unlikely event of changes to delivery fees, these will be communicated before checkout.
Orders are processed and shipped on the same day if placed before 2:00 PM. Orders placed after this time may be processed the following day.
Delivery will typically be completed within 1 day from the order being confirmed.
Once your order is confirmed, we’ll send you an order confirmation email with tracking details.
You can track the status of your order in real-time through our tracking system.
While we strive for same-day delivery, occasional delays may occur due to factors like high demand, weather conditions, or delivery network challenges. In such cases, we will notify you and provide an updated delivery estimate.
If your order arrives damaged or if any items are missing, please contact our customer service team within 24 hours of receiving the delivery.
We will resolve the issue quickly by issuing a refund or arranging for a replacement product.
